I came across another great set of curated resources by one of the teams at Google:
The People + AI Guidebook was written to help user experience (UX) professionals and product managers follow a human-centered approach to AI.
The Guidebook’s recommendations are based on data and insights from over a hundred individuals across Google product teams, industry experts, and academic research.
These six chapters follow the product development flow, and each one has a related worksheet to help turn guidance into action.
The People & AI guidebook is one of the products of the major PAIR project team (People & AI Research).
Here are the direct links to the six guidebook chapters:
- User Needs & Defining Success
- Data Collection & Evaluation
- Mental Models
- Explainability & Trust
- Feedback & Control
- Errors & Graceful Failure
Links to the related worksheets you can find here.
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